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Privacy Policy

Last updated: December 2024

1. Introduction

Vortext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and marketing services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Company name and job title
  • Billing and payment information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

We automatically collect certain information when you use our services:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

Third-Party Data

We may collect information from publicly available sources and third-party data providers to enhance our lead generation services, including:

  • Business contact information
  • Company and industry data
  • Social media profiles and activity
  • Website behavior and engagement data

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide and maintain our lead generation services
  • Process payments and manage accounts
  • Communicate with you about our services
  • Improve and optimize our platform
  • Comply with legal obligations
  • Detect and prevent fraud or abuse
  • Conduct research and analytics

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Clients

Lead information is shared with our clients as part of our lead generation services, subject to contractual obligations regarding data use and protection.

Service Providers

We may share information with third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and marketing platforms
  • Customer support tools

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or the rights of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business and operational needs
  • Contractual obligations

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request access to your personal information and receive a copy in a portable format.

Correction and Updates

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain exceptions.

Opt-Out

You may opt out of certain communications and data processing activities.

Restriction

You may request restriction of processing in certain circumstances.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information. Types of cookies we use include:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for advertising and personalization

You can control cookie settings through your browser preferences, though this may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our platform

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Vortext
963 Avenue D
Eagle Pass, TX 78852-3933
Email: [email protected]
Phone: +1 (504) 315-5841

Vortext

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Contact Information

963 Avenue D, Eagle Pass, TX 78852-3933

[email protected]

+1 5043155841


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